We do our best to process orders placed before 7am China time on the same working day. Orders placed after 11am China time will be processed on the next business day.

During promotions and new collection releases, processing times may be slightly longer.

Regardless of fabric, material, or craftsmanship, everything can be customized, and everything is made with care.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.